About our company
Our company has served freight customers with pride and distinction since 1979. Today, we offer multiple connections to major railroads and award-winning rail-truck transfer services designed to fit your requirements. The Ontario Midland operates in Monroe and Wayne Counties, the Livonia, Avon & Lakeville operates in Livingston and Monroe Counties, south of Rochester. B&H Rail Corp. serves Steuben County, northwest of Corning. The affiliated Western New York & Pennsylvania Railroad extends across southwestern New York and northwestern Pennsylvania from Hornell, NY to Meadville, PA, Oil City, PA and north and south of Olean, New York.
When you ship by way of the OMID, LA&L, B&H, or WNYP, you receive a level of service that has earned national recognition. “Safety and Service” means this: If you have a hot car at the interchange, we will go get it. If you need a car switched, we will switch it promptly. This commitment to our customers is limited only by safety—our railroads have won many safety awards—and regulation. OMID tracks your cars across the continent, and because we do this all day long, we may see patterns you wouldn’t and can intervene to expedite your shipment.
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Our business mission is client satisfaction
We are dedicated to customer success. With this objective in mind, we strive for total customer satisfaction, aiming to be a leader in rail services in our service area, anticipating or responding rapidly to customer needs and the demands of an evolving marketplace, while acting safely under all circumstances.
Core Values:
Safety … first and always
Integrity … to earn the trust and respect of the public, our customers, our fellow employees, and our suppliers
Excellence … in all our efforts and outcomes
Respect … for all people with whom we have contact as employees of the railroads
Dedication … to quality service
Our options
Bulk transfer and warehousing options extend your reach far beyond our rail lines. On the OMID and its affiliated railroads, your location is less than 300 miles from population centers totaling over 40 million people. We can show you prime industrial and distribution sites easily accessible to major highways such as Rt 104 and access to Xerox Business Park.
Many customers rely upon us to take the lead in developing superior through-rated service proposals for their shipments. Moreover, we understand trucking and distribution costs as well as rail. While we are big enough to get results, we are still small enough to care about your shipment, whether it’s one car or a hundred. We know where each car is on our railroad, all day, every day. And we communicate what we know, both electronically and the old-fashioned way. Customized service…experience…market knowledge—all at a competitive price.
Our management team
Bob Babcock
Jeff Bauman
Sales and Marketing
Vincent Milliken
Customer Service
Corey Zeh
General Manager
Michelle Pfeiffer
Chief Financial Officer
Social responsibility
The Ontario Midland Railroad, and its affiliate railroads strive to be a responsible corporate citizen. We recognize the need to protect our environment as such we are proud that we are part of an industry that only accounts for .6% of greenhouse gas emissions and 8% of all freight emissions (EPA, 2018). For over 43+ yrs. we have worked to provide responsible operating principles that work for our employees, customers, and communities. We will continue to invest in our infrastructure, policies, and procedures to ensure a safe and efficient operations while further reducing our impact on the environment. We are dedicated to engaging employees and cultivating a work environment that celebrates safety, diversity, and success. Our focus and efforts will allow us to continue to support the communities we live and work in while providing world class service to our customers for many more years to come.